LIVRAISON GRATUITE AU QUÉBEC POUR LES PANIERS DE 99.95 $ ET + | LIVRAISON INTERNATIONALE
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FAQ

Petite Lou & co items

Q : Where do all the Petite Lou & Co items come from ?

A: All our products are handmade by Québec Craftsmen:

  • Quality control
  • Original Design
  • Limited quantities 

Q : Are there any additional ways to purchase a Petite Lou & Co item, other than on the website ?

A: All Petite Lou & Co items are available at our pick-up station, which is located at 636 Guimond street in Longueuil.

For information on opening and service hours, please click here.( lien vers contact page )

Q : There are items marked as sold out or are no longer on the website. Will there be more available?

A : Unless otherwise indicated in the description of the items, all items of the Petite Lou & Co collections are manufactured in unique and limited quantities. It is our way of making sure we are able to deliver a variety of quality products, while minimizing the waste of unsold items. 

Sizing chart

Q : Do you have a sizing chart?

A : To view our sizing chart, Sizing Chart.

Payment info 

Q : Which payment options are available?

A: We accept the following forms of payment:

  • Credit cards
  • Gift cards
  • PayPal

Q: Are all online purchases made on Petitelou.co secure?

A: Yes, completely. www.petitelou.co is hosted on a secure SSL server which means that all data entered online is encrypted and completely protected. Even when buying with a credit card, you will need to enter your card number for each purchase. 

Q: How can I apply my promo code?

A: Your promo code will give you a special discount when making a purchase. You will need to provide the code once you complete your check out in the box “Promo code”. Promo codes are for single use only and Petite Lou & Co reserves the right to discontinue their use at any given time. 

Q: What are the shipping costs?

A: Shipping to anywhere in Québec is 7$, unless otherwise indicated (either it be for a sale or a product promotion). Free shipping is applied to all orders of 99.95$ and more. Shipping costs are calculated by weight of shipment for all orders out of province.